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Skip to the contentNo Dig Equipment Australia refers to a specialized sector within Australia’s construction and utilities industry focused on machinery, tools, and technology used for Trenchless Technology.
Trenchless Technology (“No-Dig”) is a suite of methods for installing, repairing, or replacing underground utilities—like pipes for water, sewer, gas, telecommunications, and electrical conduits—with minimal excavation from the surface.
Instead of digging a continuous, open trench along the entire pipeline route (the traditional, disruptive method), trenchless techniques use underground boring, drilling, or pipe rehabilitation from strategically located, small entry and exit pits.
The customers of “No-Dig Equipment Australia” (the industry sector) are diverse, reflecting the wide application of trenchless technology across the Australian economy. They generally fall into these key categories:
1.Civil & Utility Contractors (The Core Market) 2.Government & Public Utility Authorities 3.Equipment Hire (Rental) Companies. 4.Equipment Hire (Rental) Companies 5.Support Service & Consulting Firms 6.Large Commercial & Industrial Entities
Yes! we sell and offering services regarding our products.If you’re looking to purchase equipment or hire services in Australia, you would need to contact Us or call us +61 894930642
We offer a comprehensive range of trenchless technology solutions to cover new installations, rehabilitation, and essential support services. Our portfolio includes:
Horizontal Directional Drilling (HDD)
Pipeline Rehabilitation Systems.
Guided Boring & Pipe Ramming Equipment.
Ancillary Equipment
We are a hybrid supplier and solutions provider.our local engineering team designs and manufactures specialised attachments, tooling, and support systems tailored for Australian ground conditions and project requirements.
Yes, absolutely. We maintain a substantial local inventory of critical spare parts, wear parts (e.g., cutters, reamers), and consumables (e.g., resins, grout, drilling fluid additives) in our warehouses across major capital cities. Our integrated inventory system allows us to source any required part quickly, ensuring minimal downtime for your projects. Emergency support is available 24/7 for urgent parts needs.
Yes, customisation is a key strength. Our in-house engineering team works directly with clients to develop project-specific solutions. This can include:
Modifying drilling rig configurations for extreme environments.
Designing custom reamers or cutting heads for challenging geology.
Developing specialised liner launching setups for complex sewer access points.
Creating trailer-mounted or compact solutions for work in highly confined urban sites.
Our new equipment comes with a comprehensive manufacturer’s warranty.Please Read our terms of use here.
We provide expert consultation to ensure perfect equipment selection. The right choice depends on multiple factors:
Project Scope: Pipe diameter, material, length, and depth.
Ground Conditions: Soil/rock type, groundwater level.
Site Constraints: Access, space, proximity to other utilities.
please contact us for know more
Yes, extensive training and support are integral to our service. We provide:
Certified Operator Training: Hands-on training on-site or at our facilities, covering safe operation, maintenance, and troubleshooting.
On-Site Technical Support: Our field service engineers can be deployed to assist with critical project phases or complex setups.
24/7 Technical Helpdesk: Remote support is always available for operational advice.
Application Engineering Support: Assistance with bore path design, fluid management plans, and rehabilitation process planning.
We provide detailed, machine-specific Preventative Maintenance (PM) schedules and operator checklists. Key maintenance generally includes:
Daily: Fluid checks (engine oil, hydraulic oil, fuel), inspection of hoses and fittings, cleaning of critical components.
Weekly/Service Intervals: Filter changes, grease and lubrication of all pivot points, inspection of wear items (cutting teeth, drill pipe threads).
Major Scheduled Services: In-depth system flushes, component testing, and overhauls as per the manufacturer’s hour-based schedule.
We offer planned maintenance contracts where our technicians handle all scheduled services, record keeping, and parts supply, maximising equipment lifespan and resale value.
You can place an order through multiple convenient channels:
Direct Account Management: Your dedicated sales representative will guide you through the entire process, from quotation to final delivery.
Online/Email: Formal quotes and purchase orders can be securely processed via email. Comprehensive specifications and terms will be provided for your approval before any order is confirmed.
Phone: Our sales and technical teams are available to take your call, answer last-minute questions, and initiate the order process.
We accept a range of secure payment methods suitable for business transactions:
Bank Transfer (EFT/BACS): The most common method for large equipment purchases. Details will be provided on your invoice.
Company Cheque: Accepted from established businesses.
Credit Card: Accepted for deposits, parts, consumables, and smaller equipment (subject to merchant fees and transaction limits).
Financing/Leasing Payments: Direct debit arrangements through our accredited finance partners.
Delivery timelines depend on equipment availability (ex-stock vs. built-to-order) and your location.
Standard Delivery: For ex-stock items, delivery is typically arranged within 7-14 business days to major metropolitan areas.
Built-to-Order/Imported Equipment: Lead times can range from 8 to 20+ weeks, which will be clearly advised at the quotation stage.
Shipping Options: We coordinate transport via road freight (low loaders and flatbed trucks for heavy equipment), sea freight for international shipments to our depots, and in some cases, air freight for critical spare parts.
Yes, we provide comprehensive end-to-end logistics management as a core service. Our team specialises in handling oversized and heavy machinery.
Door-to-Door Delivery: We will quote a delivered price to your specified site, handling all permits, route surveys, and specialised transport.
Remote & Site-Specific Access: We plan for difficult site access, including the use of tilt-trays, cranes, or multi-trailer configurations for remote mine sites or congested urban projects.
Yes, customer pick-up is available and often encouraged.Prior arrangement is required to ensure the equipment is pre-delivery inspected, prepared, and ready for collection with all necessary documentation.
Please Read our terms of use here.
Yes, we specialise in the rental of trenchless, excavation, and supporting equipment. Our hire fleet is modern, well-maintained, and includes:Vacuum Excavators,Trenchless Technology Equipment etc.
Our goal is to provide clear, competitive, and flexible hiring terms.please contact us for complete informations.
Delivery and pickup services are available and highly recommended, especially for heavy or truck-mounted equipment.please contact us for complete informations.
We provide multi-channel, rapid-response technical support to minimise your downtime.
24/7 National Emergency Hotline: For critical breakdowns that halt your project, call our dedicated emergency number. This connects you directly to our on-call service manager and field technicians.
Business Hours Technical Helpdesk: For non-urgent troubleshooting, parts identification, and operational advice, our expert technicians are available via phone and email during standard business hours.
Remote Diagnostic Support: For our newer, digitally-enabled equipment, we can often perform remote diagnostics via telematics to identify faults before dispatching a technician.
Online Support Portal: Registered customers can access machine manuals, technical bulletins, parts diagrams, and log support tickets through our secure customer portal.
Process: When you call, be ready with the equipment model and serial number, a brief description of the issue, and any error codes displayed. This allows us to provide the fastest possible assistance.
Immediate action is required. Do not commission or use the equipment.
Document Everything: Before the delivery driver leaves, thoroughly inspect the equipment. Take clear, time-stamped photos and videos of any visible damage, no matter how minor.
Note on Delivery Docket: Clearly describe the damage on the proof of delivery (POD) document and have the driver sign it. Refuse acceptance only if the damage makes the machine unsafe or inoperable.
Notify Us Immediately: Contact your sales representative and our logistics department within 2 hours of delivery by phone, followed by a written email with all evidence attached.
Our Process: We will initiate a claim with the transport insurer and immediately arrange for replacement parts or, in severe cases, a machine replacement. We manage the entire rectification process at no cost to you.
please contact us for complete informations.
We provide nationwide sales, service, and support across all Australian states and territories.please contact us for complete informations.
Choosing us is an investment in project success, reduced risk, and long-term partnership. Here’s what sets us apart:
Unmatched Local Expertise: We are not just equipment sellers; we are trenchless specialists. Our team includes certified engineers and former contractors who understand Australian ground conditions and project challenges.
Complete Solution Provider: From initial consultation and equipment selection to on-site training, parts, and lifetime technical support – we are your single point of contact.
Quality & Reliability: We partner with and supply only world-leading, tier-one manufacturers. Our equipment is built for durability and performance in tough conditions.
National Support Network: Our local depots and 24/7 support mean help is always close, minimising your downtime anywhere in Australia.
Focus on Your ROI: We help you select the most efficient equipment for your specific application, ensuring faster project completion, lower operating costs, and a higher return on your investment.
Yes, we maintain an extensive portfolio of completed projects across various sectors.Please Read our News Section.
E-Newsletter: Subscribe on our website for updates on new equipment arrivals, technology showcases, industry news, and exclusive offers.
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